Your account

Delete your VenueFlow account

You can delete your own VenueFlow account at any time from inside the app or the web portal. Deleting your account removes your personal access to VenueFlow. It does not delete the restaurant’s business records.

How to delete your account

Sign in to VenueFlow.
In the app, open More → Profile. In the web portal, open My Profile.
Choose Delete my account, confirm your password, and type DELETE.

What is deleted

Your sign-in, your profile details (name and phone number) and your access to every restaurant you were added to.

What is kept

The restaurant’s own records stay with the restaurant: reservations, guests, private party and catering enquiries, call records, menus, website content, invoices and operational history. A minimal record that an account deletion took place is kept for the restaurant’s activity history; it contains no personal details. Your colleagues’ accounts are unaffected.

If you are the only owner

For safety, the only remaining owner of a restaurant cannot delete their account. Transfer ownership to another authorised person first, then delete.

Need help? Email support@venueflowio.app.